Accountant's Guide to E-Invoicing in Morocco
A comprehensive guide for accountants and bookkeepers on managing e-invoicing for multiple clients in Morocco, including best practices and compliance tips.
Hisab Team
Updated 12/3/2025
Accountant's Guide to E-Invoicing in Morocco
As Morocco transitions to mandatory e-invoicing, accountants play a crucial role in helping their clients stay compliant. This guide covers everything you need to know to manage e-invoicing across your client portfolio.
The Accountant's Role in E-Invoicing
Traditional Role vs. New Responsibilities
| Traditional | With E-Invoicing |
|---|---|
| Process paper invoices | Manage digital invoice flows |
| Manual data entry | Verify automated imports |
| Periodic reconciliation | Real-time monitoring |
| Year-end compliance | Continuous compliance |
Value-Added Services
E-invoicing opens new service opportunities:
- E-invoicing setup and configuration
- Staff training
- Compliance auditing
- Process optimization
- Technical support
Managing Multiple Clients
Organizational Best Practices
-
Separate Workspaces
- Each client should have distinct access
- Clear separation of data
- Individual audit trails
-
Standardized Processes
- Create templates for common scenarios
- Document procedures
- Maintain consistency across clients
-
Access Management
- Define user roles clearly
- Limit permissions appropriately
- Regular access reviews
Client Onboarding Checklist
- Collect company information (ICE, IF, RC)
- Set up chart of accounts
- Configure VAT rates
- Import customer/supplier database
- Create invoice templates
- Test invoice creation
- Train client staff
- Document processes
Compliance Monitoring
Key Compliance Areas
-
Invoice Content Compliance
- All required fields present
- Correct VAT rates
- Proper sequencing
- Digital signatures
-
Timing Compliance
- Invoices sent within legal timeframes
- VAT declarations submitted on time
- Archive retention active
-
Technical Compliance
- UBL 2.1 format correct
- Digital certificates valid
- API connections stable
Monthly Compliance Review
For each client, verify:
Monthly Compliance Checklist:
□ All invoices properly submitted
□ No gaps in invoice sequence
□ VAT calculations accurate
□ Credit notes properly linked
□ Archive backups current
□ User access appropriate
□ No pending rejections
VAT Management
Multi-Client VAT Tracking
Track for each client:
- Output VAT collected
- Input VAT recoverable
- Net VAT position
- Declaration deadlines
- Payment status
Common VAT Issues
-
Mixed-Rate Products
- Some clients have products with different VAT rates
- Ensure correct rate assignment per item
-
Exempt Transactions
- Export invoices
- Specific exempt categories
- Proper documentation
-
Partial Recovery
- Some clients can only partially recover VAT
- Configure pro-rata rules correctly
Reporting and Analytics
Reports You Should Generate
-
For Clients
- Monthly invoice summary
- Outstanding receivables aging
- VAT summary
- Cash flow projection
-
For Your Practice
- Client activity summary
- Compliance status dashboard
- Billing report
- Support ticket summary
KPIs to Monitor
| KPI | Target | Why It Matters |
|---|---|---|
| Invoice rejection rate | < 1% | Compliance health |
| Average DSO | < 45 days | Client cash flow |
| On-time declarations | 100% | Avoid penalties |
| Client satisfaction | > 90% | Retention |
Handling Special Situations
Credit Notes and Corrections
When clients need to correct invoices:
- Never modify sent invoices
- Issue proper credit notes
- Reference original invoice
- Maintain clear documentation
Client Business Changes
When clients experience changes:
- Company name change: Update all templates
- New locations: Add additional addresses
- Tax status change: Adjust VAT configuration
- Merger/acquisition: Plan data migration
Dealing with DGI Audits
Prepare your clients with:
- Complete invoice archives
- Clear audit trails
- Supporting documentation
- Quick retrieval capability
Technology Considerations
Choosing Software for Your Practice
Look for:
- Multi-company support
- Role-based access control
- Consolidated reporting
- API integrations
- White-label options
Integration with Accounting Software
Ensure smooth data flow:
- E-invoicing → Accounting entries
- Automatic reconciliation
- Bank statement matching
- Year-end export
Billing for E-Invoicing Services
Pricing Models
-
Per Invoice
- Good for low-volume clients
- Scales with activity
-
Monthly Retainer
- Predictable revenue
- Good for active clients
-
Setup + Support
- One-time setup fee
- Ongoing support retainer
Service Packages
| Package | Includes | Best For |
|---|---|---|
| Basic | Invoice processing | Small clients |
| Standard | + VAT declarations | Growing businesses |
| Premium | + Advisory + Training | Larger clients |